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Panasonic AG-CX350

The Panasonic AG-CX350 is a camcorder controlled over IP, supporting both wired Ethernet and built-in Wi-Fi connections. It connects to the Cyanview RCP or RIO over a standard network, requiring a user account configured on the camera. Typical use cases include ENG, event production, and multi-camera setups where wireless connectivity is needed.

Supported Models​

Compatibility Requirements​

  • Camera firmware: update to the latest available version. At the time of writing, the latest firmware for the AG-CX350 is version 7.20-00.
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The camera firmware must be up-to-date before configuring the integration.

Supported Controls​

ControlNotesAG-CX350
IrisManual and Auto iris (speed, sensitivity)✔
GainIn dB, manual and Auto (max gain and EV settable)✔
ShutterSpeed or ECS✔
Variable NDND can be changed but cannot be recalled from scene files — protocol allows control by multiple increments only✔
White BalanceR/B gain, master gain, color temperature✔
Black BalanceR/B gain, master black✔
Saturation / Hue✔
KneePoint and slope, auto✔
Black GammaMaster and range✔
DetailDetail level/freq/mix, coring level, skin detail (skin 1, skin 2, skin 3)✔
OETFHD / SD / FILMLIKE1 / FILMLIKE2 / FILMLIKE3 / FILM-REC / VIDEO-REC / HLG✔
Color SpaceNORMAL1 / NORMAL2 / FLUO / CINELIKE✔
Matrix / Multi-MatrixMulti-matrix with 16 vectors (hue and saturation)✔
ZoomSpeed control; position read-only✔
FocusSpeed control; position read-only✔
ATW / AWB / ABB✔
Menu NavigationON/OFF, enter/back, up/down, toggle display✔
BarsPattern✔
Record——
Tally——
Control limitation

The Variable ND filter can be adjusted in increments but cannot be recalled from scene files, as the protocol only allows relative control steps.

Known Limitations​

  • ND recall from scene files is not supported — ND position can only be changed by multiple increments, not set to an absolute value from the protocol.
  • Zoom and Focus position is read-only — the RCP can display position but control is speed-based only.

Connection​

The AG-CX350 can be connected over:

  • Wired Ethernet — standard RJ45 connection to a network switch.
  • Built-in Wi-Fi — camera connects to a Wi-Fi access point; the RCP connects to the same network.

Configuration​

Camera Configuration​

Network / IP Settings​

In NETWORK > LAN PROPERTY > IPV4 SETTING, configure the IP address:

  • Set a static IP or enable DHCP client as needed.

Remote Control Enable​

In NETWORK > IP REMOTE, set IP Remote to ENABLE:

Authentication​

In NETWORK > IP REMOTE, set up a user account:

  • If no account exists in ACCOUNT LIST, create one in USER ACCOUNT.
  • Note the login and password — these will be entered in the RCP.

RCP Configuration​

Add the camera as an IP camera.

Camera-specific settings:

  • Select brand Panasonic and model AG-CX350.
  • Enter the camera IP address.
  • Enter the login and password from the account created in USER ACCOUNT on the camera.

Troubleshooting​

Camera icon stays RED / camera not detected​

Check in this order:

  1. Verify camera settings — confirm IP REMOTE is set to ENABLE, the IP address is correctly configured, and the user account credentials match what was entered in the RCP (see Camera Configuration). A firmware update often resets these settings.
  2. Ping the camera from a computer — set the computer to the same IP range and ping the camera IP to confirm basic network connectivity.
  3. Ping the RCP from the same computer — confirms the RCP and camera are on the same subnet.
  4. Check the RCP IP address — the RCP must have an IP in the same range as the camera; follow this guide.
  5. Power cycle — restart the camera and retry.
  6. Check the cable — try a different Ethernet cable or switch port.
  7. Re-check credentials — re-enter the login and password in the RCP, making sure they match the USER ACCOUNT on the camera exactly.

A specific parameter is not controllable​

  • Confirm the camera is set to the correct OETF/color space — some controls (e.g. gamma, knee) may be disabled by the camera when specific OETFs are active (e.g. FILMLIKE modes).
  • Verify the camera firmware is up-to-date (see Compatibility Requirements).
  • The Variable ND cannot be recalled from scene files — this is a protocol limitation (see Known Limitations).

Camera firmware update broke control​

Firmware updates on the AG-CX350 often reset network and remote control settings. After an update:

  1. Re-enable IP REMOTE in NETWORK > IP REMOTE.
  2. Verify the IP address configuration in NETWORK > LAN PROPERTY.
  3. Re-create the user account in NETWORK > IP REMOTE > USER ACCOUNT if it was cleared.

As a general rule: do not update camera firmware during a live production. Test first in a controlled environment.